Ongoing Moodle care, so it doesn't depend on one person remembering.
Patching, monitoring and backup checks every month, with a support-hour bank sized to how much you actually need.
| Essential $290/mo | Managed $590/mo | Priority $1,290/mo | |
|---|---|---|---|
| Security patches | |||
| Backup checks & monitoring | |||
| Support hours / month | 3 hrs | 6 hrs | 15 hrs |
| Hosting (up to ~2,000 users) | — | ||
| Minor upgrades included | — | ||
| Response time target | Next business day | Next business day | 4 hours |
| Quarterly roadmap call | — | — |
Billed monthly in advance on the 1st. Extra hours beyond the plan are quoted before we use them, never billed as a surprise.
Who this is for
“I'm the only one who knows how Moodle works here — if I'm off, nothing gets fixed.”
“Every term starts with a flood of tickets about slow pages and broken quizzes.”
Frequently asked questions
Do you offer ongoing support after the upgrade?
Yes — Care Plans start at $290/month (Essential: patching, monitoring, backup checks, 3 support hours) up to $1,290/month (Priority: 15 hours, 4-hour response target, quarterly roadmap call).
What are your payment terms?
Care Plans are billed monthly in advance on the 1st. Projects (like upgrades) are 50% upfront, 50% at go-live. We don't discount below list price, but we can adjust scope to fit budget.
Can we pay hourly instead?
We don't quote hourly to end clients — it removes the price certainty that fixed pricing gives you. A Care Plan's monthly support-hour bank is the closer fit for ongoing flexible support.
Not sure which tier fits?
Start with a Health Check so we can see what your site actually needs before recommending a plan.